Aggressiveness in Organizations
1. ORGANIZATIONS - THE SOCIAL CONTEXT OF THE LIFE OF INDIVIDUALS 4
1.1. The concept of organization 4
1.2. Classifications of organizations 7
1.2.1. Goal criterion 7
1.2.2. The criterion of degree of conformity to rules and norms 7
1.2.3. Recruitment mode criterion 8
1.2.4. Criterion of managerial design 8
1.2.5. The criterion of the quality of the beneficiary of the activities carried out 9
1.3. Definitions of business organization 10
1.3.1. The organization as a set of strategies 10
1.3.2. Organization as distribution of power 11
1.4. The role of human resources in the organizational system 13
1.5. The interaction of the individual with the organizational environment 14
1.6. Configuring the integral personality of the individual 15
1.6.1. Real Personality (PR) 20
1.6.2. Self-assessed personality (PA) 20
1.6.3. Ideal Personality (PI) 23
1.6.4. Perceived personality (PP) 23
1.6.5. Projected Personality (PPro) 24
1.6.6. Manifested personality (PM) 24
2. RESEARCH METHODOLOGY 25
2.1. Formulation of research objectives 25
2.1.1. General objective 25
2.1.2. Specific objectives 25
2.2. Research hypotheses and variables 25
2.3. Investigation methods, procedures and techniques 25
2.3.1. Communication style analysis questionnaire 26
2.3.2. Arnold H. Buss and Ann Durkee Hostility Inventory 33
2.3.3. Problem solving evaluation scale 35
2.4. The field of application of the methods 37
2.4.1. Description of the reference population and the sample 37
2.4.2. Work procedure 38
2.5. Presentation and interpretation of results 39
2.5.1. Communication style and general hostility 39
2.5.2. Communication style and problem solving 45
2.6. Research limits 50
2.7. Directions for further research 51
3. FINAL CONCLUSIONS 52
BIBLIOGRAPHY 56
APPENDIX 1 57
APPENDIX 2 59
APPENDIX 3 62
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