Smartsheet Support Glossary
509 Certificate
[SAML] 509 is a public key infrastructure and the certificate, in SAML, is where
this key is located. In practice, the only part of the certificate that matters is the
public key. The public key is bound to a signing certificate in the metadata. The
private key is securely held by the party that signs the XML message. For
Smartsheet, this key allows us to authenticate the data being sent to us.
Accelerator(s)
[Control Center] Pre-packaged deployments of SCC with minimal engagement
from Smartsheet Consulting team.
Access Token
[Internal] a set of characters generated by a user's account that allows them to
access the Smartsheet API. Used in the Authentication header
Account
[Internal, OpsCon, Salesforce] A unique profile in Smartsheet as defined by an
email address. Accounts can be licensed users, non-licensed users, or free
collaborators.
Addition Leads
[Control Center] Other users other than the PMO Lead that can make changes to
the existing program or blueprints. These users do not need to be shared to the
config sheet.
Agile
[Connector, Product] Let's you view your issue on your Scrum or Kanban board.
API Client ID
[Product] The specific ID shown in OpsCon Grid Load Logs and other resources
(Kibana, Dev Tools, etc.) will help identify which applications are
accessing/updating sheets. Also, see the API Client ID Report in Smartsheet to
help as a reference.
API_RATE_LIMIT
[OpsCon] This sets the number of requests that can come in from the user to an
individual API App Server per minute. There is a fleet of 10 API App Servers and
each one gets this rate limit. Requests will come into the fleet and in most cases,
they go to a new server each time, but in some cases, they may be sent to the
same server. This rate limit per server helps to ensure the users won't get clipped
by the Rate Limits early. It is controlled by the Long value and the default is 100.
Decreasing it below 100 has no effect and it should NOT be increased beyond 200.
App Log / Client Errors
[OpsCon] These can be reviewed just as one would for troubleshooting
Smartsheet application errors. Switching the Session Type to REST will show only
errors from the API. You can also switch between the Log Type for App Log
(Smartsheet Server Side Errors) and Client Log (API Client Making Request Errors).
APP_DEVELOPER
[OpsCon] Determines if a user has the Developer Tools enabled on their account.
This is only necessary if someone will be creating third party apps and will be
implementing an OAuth flow. This is controlled by the Boolean value at either
true or false. Default is false.
Application Programming Interface (API)
[Product] The mechanism by which someone interacts with data
programmatically instead of via a mouse and keyboard.
Approval Column
[Control Center] Column on the Intake sheet that marks the project as approved
and ready for SCC to provision. The Blueprint settings on the Config sheet state
which column this is and what the value needs to be in order to be seen in SCC.
Approval Value
[Control Center] The value in the Approval Column that will allow the project to
be available in SCC to be provisioned.
Assertion
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