CISR AGENCY OPERATIONS
EXAM WITH 100% VERIFIED
ANSWERS GRADED A+// CISR
AGENCY OPERATIONS EXAM
WITH 100% VERIFIED
ANSWERS GRADED A+
A client calls you to ask for a re-quote on an insurance policy
the client is frustrated and feels like he pays too much for the
coverage he has listening to him you avoid thinking about what
you want to say next until your customer is done speaking
refraining from concentration on what you want to say next is
an example of taking steps towards improving your speaking
skills - ANS✔✔-false; this improves listening skills
sylvia is an insurance agent and wants to broaden her network
if done correctly would be beneficial for sylvia to market her
business through various social media platforms - ANS✔✔-true
Micah is driving down the road in his Chevy and adheres to the
neighborhood speed limit of 25 MPR, doing so Micah is
following a? - ANS✔✔-statue
T/F Whe the agency helps the customer determine the
appropriate amount of insurance to meet their needs, this is
known as providing adequate coverage? - ANS✔✔-true
T/F When someone is prevented from arguing something or
asserting a right that contradicts what they previously said or
agreed to by law, this is know as estoppel - ANS✔✔-true
T/F When it comes to ethical decision making, thinking about
whether a problem has three potentially negative
consequences means you are seeking out resources - ANS✔✔-
false; evaluate those alternatives
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