EMT CERTIFICATION EXAM NEW VERSION 2024
1. Which of the following is an example of active listening in patient
communication?
a) Interrupting the patient to share similar experiences.
b) Providing immediate solutions or advice without fully
understanding the patient's concerns.
c) Maintaining eye contact and nodding to show understanding and
interest.
d) Finishing the patient's sentences to show empathy.
Answer: c) Maintaining eye contact and nodding to show
understanding and interest.
Rationale: Active listening involves giving full attention to the
speaker and showing genuine interest through non-verbal cues like
eye contact and nodding.
2. Effective communication with patients includes:
a) Using medical jargon to demonstrate professionalism.
b) Speaking loudly and rapidly to ensure the patient hears and
understands.
c) Adapting communication style to the patient's language, cultural
and cognitive abilities.
d) Providing limited information to avoid overwhelming the patient.
Answer: c) Adapting communication style to the patient's language,
cultural, and cognitive abilities.
Rationale: Effective communication requires tailoring the
communication approach to match the patient's individual needs,
considering their language, cultural background, and cognitive
abilities.
3. When communicating with a patient who speaks a different
language, the most appropriate action is to:
a) Rely on informal translators such as family members or friends.
b) Use hand gestures and facial expressions to convey messages.
c) Utilize professional medical interpreters to ensure accurate
understanding.
d) Speak louder and slower, assuming they will eventually
understand.
Answer: c) Utilize professional medical interpreters to ensure
accurate understanding.
Rationale: To ensure accurate communication and avoid
misinterpretation or misunderstanding, it is essential to use
professional medical interpreters who are trained in medical
terminology and communication techniques.
4. In a medical situation, telecommunication methods such as video
calls or secure messaging applications may be used to:
a) Provide medical advice to patients with minor injuries or illnesses.
b) Minimize face-to-face interaction and expedite the communication
process.
c) Replace in-person assessments and treatments to save time and
resources.
d) Enhance patient-provider communication, especially for follow-up
appointments or remote areas.
Answer: d) Enhance patient-pro
ati ati pharmacology comprehensive comprehensive predictor computer science health care health care / nursing health care/ nursing healthcare hesi hesi rn exit maternal newborn med surg medical nursing medical surgical mental health nurs nursing nursing & health nutrition pathophysiology pediatrics pharmacology test bank tncc
Het is heel fijn om via Knoowy extra ondersteuning te hebben bij het studeren door middel van samenvattingen van de lesstof.
Samenvattingen zijn eenvoudig te bestellen en te downloaden via de website. Aan te raden.
Deze site is een uitkomst als samenvatten niet je sterkste punt is. Zeker als je moet leren voor toetsen kun je hier alle nodige info vinden. Win-win.
Prima service, snelle afhandeling. Ik ga hiervan gebruik maken gedurende mijn hele studie.
Een goede site voor samenvattingen en leren. Ik kan iedereen aanraden om deze site te gebruiken.
Knoowy is een top site waar je veel samenvattingen op kan vinden.
Prima ervaring, vlotte betaling, alles vlot kunnen downloaden Zeker voor herhaling vatbaar.
Jullie website is top! Het heeft me al veel geholpen. Zeker omdat ik thuis studeer!