TEXAS ADJUSTER STUDY
GUIDE REAL EXAM QUESTIONS
AND CORRECT VERIFIED
ANSWERS
Staff Adjuster - ANS ✔✔✔On the payroll of an
insurance company and are paid by a salary or by the
hour.
Independent Adjuster - ANS ✔✔✔handle the claims
for one or more insurance companies
Public adjusters - ANS ✔✔✔work on behalf of the
insured
How many days notice does the Commissioner need
to issue a temporary license or emergency license
for training purposes? - ANS ✔✔✔5 days
Who regulates the insurance industry? - ANS
✔✔✔Texas Department of Insurance
Insurance Companies are categorized by domicile.
What are the three domiciles? - ANS ✔✔✔1) Domestic
2) Foreign
3) Alien
Domestic means - ANS ✔✔✔an insurer organized,
admitted, and writing insurance in Texas.
Foreign means - ANS ✔✔✔An insurer domiciled
outside of the state where it writes insurance.
Alien means - ANS ✔✔✔An insurance company
organized and domiciled outside of the United
States.
Basic Qualifications for adjusters in Texas - ANS
✔✔✔- they must be at least 18 years or older
- citizen of Texas or approved by nonresident/s home
state.
- if a non resident of the US he must comply with all
federal laws
- trustworthy
-sufficient training
- passed an examination
Who is exempt from taking the adjuster exam? - ANS
✔✔✔A person with a Chartered Property and Casualty
Underwriter (CPCU)
A person holding an Associate in Claims (AIC)
A person whose adjuster license expired within a
period less than a year
How many days does a licensee have to notify the
Commissioner of a name or address change for his
place of business? - ANS ✔✔✔30 days
An adjuster's license expires every ____ years. - ANS
✔✔✔2 years
Adjusters or agents may renew a license that is
expired within less than ____ days by paying a
renewal fee plus a _____% penalty - ANS ✔✔✔90 days
50%
If a license is expired for more than _____ days it
cannot be renewed. - ANS ✔✔✔90
To renew a license, how many hours of continuing
education does the adjuster need to complete for
every two year cycle?
What percentage needs to be in the classroom?
How many hours need to be ethics? - ANS ✔✔✔24
hours
50%
2 hours
How long does an adjuster need to keep continuing
education records for? - ANS ✔✔✔4 years
What is the duty of the Commissioner? - ANS ✔✔✔To
police the activities of the Insurance Companies and
Insurance Professionals
Commissioners must audit insurance companies
every ___ years and who pays for the audit? - ANS
✔✔✔5 years
Insurance Company
Who is reasonable for licensing property and
casualty to ajusters? - ANS ✔✔✔Texas Department of
insurance
Unfair Claims Practices "looks bad + sounds bad = is
bad" - ANS ✔✔✔- misrepresenting facts
-failing to promptly acknowledge communications
within 15 days.
- failing to adopt reasonable standards
- not attempting in good faith to have prompt, fair
and equitable settlement of claim
- compelling policy holders to sue
- failing to maintain a complete record
- failing to promptly provide claim forms
- not attempting to act in good faith
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