USPS 421 // Usps 421 Postal
Exam SSA ACADEMY 2024
Expected Questions &
Answers. (2024 / 2025) 100%
Guarantee Pass
Gist - ANSWER-Greet, Inquire, Suggest, Thank
Caller service - ANSWER-Is a premium service for people and
companies that need more pickup times than firm holdout and
have more mail than the largest box
S.O.L.E.R - ANSWER-Squarely face the person
Open your posture
Lean towards the sender
Eye contact maintained
Relax while attending
Fur - ANSWER-Flexible, Uniformly thick, Rectangular
5 mail processing categories - ANSWER-Letters, Flats,
Machinable Parcel, Irregular Parcel, Outside Parcel
Balloon rate - ANSWER-applies to Priority Mail addressed for
delivery to zones 1 through 4 and Standard post for all zones
Letter size minimum - ANSWER-3 1/2 inches in height, 5 inches
in length and .007 inches thick and be rectangular
DIM - ANSWER-Dimensional weight
oversize pricing - ANSWER-applies to Standard post pieces that
measure over 108 inches but not more than 130 inches in
combined length and girth
When is the DIM weight applied - ANSWER-is applied to priority
mail packages that are shipped to zones 5 through 8 and exceed
one cubic foot (1,728)
3 goals of SSA - ANSWER-Grow Revenue
Increase Market Share
Develop Lifetime Customers
Non-mailable items - ANSWER-Items clearly bearing markings of
non mailable content
Items indicating non-mailable quantities
Improperly prepared mailpieces
Items leaking liquid or pow
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