A nurse is taking complete health histories on all of the patients attending a wellness workshop.
On the history form, one of the written questions asks, "You don't smoke, drink, or take drugs, do
you?" This question is an example of:
A) talking too much.
B) using confrontation.
C) using biased or leading questions.
D) using blunt language to deal with distasteful topics. - ANSWERS,C) using biased or leading
questions.
Page: 36 This is an example of using leading or biased questions. Asking, "You don't smoke, do you?"
implies that one answer is "better" than another. If the person wants to please someone, he or she
is either forced to answer in a way corresponding to their implied values or is made to feel guilty
when admitting the other answer.
4. During an interview, a parent of a hospitalized child is sitting in an open position. As the
interviewer begins to discuss his son's treatment, however, he suddenly crosses his arms against his
chest and crosses his legs. This would suggest that the parent is:
A) just changing positions.
B) more comfortable in this position.
C) tired and needs a break from the interview.
D) uncomfortable talking about his son's treatment. - ANSWERS,D) uncomfortable talking about his
son's treatment.
Page: 37 Note the person's position. An open position with the extension of large muscle groups
shows relaxation, physical comfort, and a willingness to share information. A closed position with
the arms and legs crossed tends to look defensive and anxious. Note any change in posture. If a
person in a relaxed position suddenly tenses, it suggests possible discomfort with the new topic.
HESI HEALTH ASSESSMENT
HESI HEALTH ASSESSMENT 3
5. The nurse is interviewing a patient who has a hearing impairment. What techniques would be
most beneficial in communicating with this patient?
A) Determine the communication method he prefers.
B) Avoid using facial and hand gestures because most hearing-impaired people find this degrading.
C) Request a sign language interpreter before meeting with him to help facilitate the
communication.
D) Speak loudly and with exaggerated facial movement when talking with him because this helps
with lip reading. - ANSWERS,A) Determine the communication method he prefers.
Pages: 40-41 The nurse should ask the deaf person the preferred way to communicate—by signing,
lip reading, or writing. If the person prefers lip reading, then the nurse should be sure to face him or
her squarely and have good lighting on the nurse's face. The nurse should not exaggerate lip
movements because this distorts words. Similarly, shouting distorts the reception of a hearing aid
the person may wear. The nurse should speak slowly and should supplement his or her voice with
appropriate hand gestures or pantomime.
6. The nurse is performing a health interview on a patient who has a language barrier, and no
interpreter is available. Which is the best example of an appropriate question for the nurse to ask in
this situation?
A) "Do you take medicine?"
B) "Do you sterilize the bottles?"
C) "Do you have nausea and vomiting?"
D) "You have been taking your medicine, haven't you?" - ANSWERS,A) "Do you take medicine?"
Page: 46 In a situation where there is a language barrier and no interpreter available, use simple
words avoiding medical jargon. Avoid using contractions and pronouns. Use nouns repeatedly and
discuss one topic at a time.
7. A female patient does not speak English well, and the nurse needs to choose an interpreter.
Which of the following would be the most appropriate choice?
A) A trained interpreter
B) A male family member
C) A female family member
HESI HEALTH ASSESSMENT
HESI HEALTH ASSESSMENT 4
D) A volunteer college student from the foreign language studies department - ANSWERS,A) A
trained interpreter
Page: 46 whenever possible, the nurse should use a trained interpreter, preferably one who knows
medical terminology. In general, an older, more mature interpreter is preferred to a younger, less
experienced one, and the same gender is preferred when
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