VITA EXAM 2024 Questions and Answers, 100% Correct
VITA EXAM 2024 Questions and Answers,
100% Correct
1. Prior to working at a VITA/TCE site, ALL VITA/TCE volunteers (greeters,
client facilitators, tax preparers, quality reviewers, etc.) must:
E. A and B
2Can a volunteer be removed and barred from the VITA/TCE Programs for
violating the Volunteer Standards of Conduct?
Yes
3.If a taxpayer offers you a $20 bill because they were so happy about the quality
service they received, what would be the appropriate action to take?
C. Thank the taxpayer, and explain that you cannot accept any payment for your
services.
4.Jake is an IRS tax law-certified volunteer preparer at a VITA/TCE site. When
preparing a return for Jill, Jake learns that Jill does not have a bank account to
receive a direct deposit of her refund. Jill is distraught when Jake tells her the
paper refund check will take three or four weeks longer than the refund being
direct deposited. Jill asks Jake if he can deposit her refund in his bank account and
then turn the money over to her when he gets it. What should Jake do?
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