WGU C182 Final Exam Study guide

What is the definition of information technology? - It is the technology used to create, maintain, and make information accessible.

Which IT position has the responsibillity of working with routers and switches? - Network Administrator

In which generation were silicon chips first used in computers? - Third generation

Which low-level language corresponds one to one with assembly? - machine language

What allows an organization to use software through the internet? - Saas or Software as a Service

What is one of IT's role in golobalization? - It allows companies to reach a wider customer base.

Which category of computer has an external flat screen monitor, optical disk drive, and a large capacity hard drive? - Desktop

Which two software application packages would be classified as productivity software? - Spreadsheet program and word processor

Which two computer peripherals are connected to the computer through a port? - External microphone and USB flash drive

Which term is defined as a collection of information used to support management of an organization? - Information system

A website logs the timestamp, location, and browser of every visitor. It then aggregates this content into peak traffic times and days,minimum and maximum hits for each country and region, and popularity of certain browsers among visitors. What is the timestamp considered in this scenerio? - Data

a dept manager is creating a budget estimate for the upcoming year. The manager would like to determine whether the data will be available when the decision for the next year have to be made. Which characteristic of valuable data is the manager considering? - Reliable

Which two are parts of an information system? - Databases and Networks.

What is the difference between processing and storage? - Processing involves temporary information, while storage involves permenant information.

What type of information processing allows input data to be accepted as a set of records and processed as a unit? - Batch processing

What is the role of the systems administrator? - To install and maintain network resources.

Which action would be important for the IT department to take in order to help their business meet the goal of increased expansion? - Expanding the infrasturcture to support additional locations.

What step should be taken by a business when a third-party solution is found that will benefit a project? - Contact the group to arrange a demo of their product.

Which risk assessment question is part of the initiation phase? - Could the end users reject the outcome of the project?

In what phase of a project does time estimation occur? - Planning

What effect does scope creep have on a project? - It increases unplanned costs for the project.

Which system requirement is an example of considering user needs in the design of an information system? - Allowing easy access to customer account information.

Which type of systems testing includes having the customer test the system in an operational setting to see if it is useful? - User Acceptance

Which type of systems conversion involves starting the conversion with a portion of end users? - Pilot